Warranty Policy

Our guarantees: 1. Change of all or color that
is caused by (sweat or uric acid and varies
according to each person,
2. Porosity that is caused by a factory defect
or loss of gold and manifests itself with green
dots,
3. Fall of zircons, some pieces have colored
stones and their fall is covered in the
guarantee.
THE WARRANTY WILL ONLY BECOME EFFECTIVE ONCE THE PRODUCT IS RETURNED TO US AND ITS IN OUR POSSESSION. PLEASE NOTE THAT THIS IS AN EXCHANGE-ONLY WARRANTY, MONEY IS NOT AN OPTION AS AN EXCHANGE, THE EXCHANGE CAN ONLY BE MADE BY REPLACING THE PRODUCT FOR THE EXACT SAME PIECE INITIALLY PURCHASED. THE CUSTOMER IS RESPONSIBLE FOR COVERING SHIPPING EXPENSES FROM THE USA TO THE COUNTRY OF ORIGIN AND FROM THE COUNTRY OF ORIGIN BACK TO THE USA.

Contact us at customerservice@thekingacceaoriosusa.com